0
0
Austria’s digital tax platform, FinanzOnline, is undergoing a major transition, with the government increasingly promoting ID Austria as the primary method of access. The change affects millions of taxpayers and introduces new rules for those who have forgotten their existing login credentials.
Forgotten FinanzOnline Passwords? The Rules Have Changed
Until recently, private users could reset forgotten FinanzOnline login details through an online self-service function. However, this option was discontinued on October 1, 2026.
The Ministry of Finance is gradually shifting users toward ID Austria, the country’s digital identity system. Citizens who already have an ID Austria account can log directly into FinanzOnline without needing their former username or password.
For many users, this means that recovering old FinanzOnline credentials is no longer necessary if they switch to the newer identification system.
Is ID Austria Now Mandatory?
Not yet.
Existing FinanzOnline login credentials can still be used for the time being. However, users who continue to sign in with a username and password must complete an additional security step through two-factor authentication (2FA).
This requirement has been in place since October 1, 2025. As a result, taxpayers must not only enter their login details but also verify their identity through a second authentication method.
Users who access FinanzOnline via ID Austria do not need a separate authenticator app for the tax portal because the necessary security features are already integrated into the ID Austria system.
The Long-Term Plan: Full Transition by 2029
A new FinanzOnline regulation is set to consolidate existing rules into a single legal framework from 2027 onward. According to the Ministry of Finance, the changes will not create any major immediate disruptions for citizens.
Nevertheless, the direction is clear: traditional login methods are expected to be phased out over time. Based on current government plans, ID Austria will become the exclusive method for regular personal access to FinanzOnline no later than 2029.
What If You Have Forgotten Your Password?
For users who already possess an ID Austria account, the solution is straightforward. They can simply sign in using ID Austria and bypass the need to recover their old FinanzOnline credentials.
Those who do not yet have ID Austria can obtain one through designated registration authorities, including:
- Passport authorities
- Many municipal offices
- State police directorates
- Tax offices
Individuals who cannot use ID Austria are advised to arrange an appointment with their local tax office, where alternative access options can be assessed on a case-by-case basis.
Can FinanzOnline Be Used Without a Smartphone?
Yes.
A smartphone is not mandatory for using ID Austria. Under certain conditions, compatible FIDO security keys or approved signature cards can be used instead.
Similarly, alternative technical solutions exist for two-factor authentication when using traditional FinanzOnline login credentials. These may include suitable authenticator applications running on a computer rather than a mobile device.
Paper Tax Returns Remain Available
The digital transition does not eliminate traditional paperwork.
According to the Ministry of Finance, employees can still submit their annual tax adjustment (Arbeitnehmerveranlagung) in paper form.
In addition, since January 2026, individuals may authorize an adult trusted person to represent them free of charge in certain FinanzOnline matters. In these cases, the represented person does not need their own FinanzOnline access.
Where to Get More Information
The Ministry of Finance provides detailed guidance on registration, access options, and login problems through its official information channels, including:
- Password recovery and account lockout assistance for FinanzOnline
- Logging into FinanzOnline with ID Austria
- Information on the FinanzOnline 2027 reforms
Anyone wishing to register for ID Austria directly through a tax office must first book an appointment online or by phone at 050 233 700.
The latest FinanzOnline changes mark another step in Austria’s broader digitalization strategy. While traditional login credentials can still be used for now, the direction is unmistakable: ID Austria is becoming the standard gateway to government services. For taxpayers who have not yet activated ID Austria, the coming years may be the ideal time to make the switch and avoid future access complications.
- source: 5minuten.at/picture: idaustria.at
This post has already been read 2 times!
