Current scam at Amazon: How you can protect yourself

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Amazon customers should be especially wary of suspicious emails, which fraudsters want to use to spy on payment data. As Golem reports, the online retailer warns against this in letters to its users.

One scam is confirming or cancelling a supposed online retailer purchase. However, a corresponding order has never been placed. Anyone who receives such an email should ignore it. If there is talk of an unknown order, going to “My Orders” on Amazon is advisable. If you don’t see anything about the supposed purchase there, you don’t have to worry about anything.

A second scam being used more frequently again is related to payments. For example, recipients are asked to update payment information or pay outstanding bills.

Amazon points out on its help page that it will never ask its customers to update payment information not associated with an Amazon order or service. Furthermore, they point out that Amazon will never ask to pay outside the website (e.g. by bank transfer, emailing credit card information, or giving gift card details over the phone). The retailer never asks for remote access to devices, such as by installing an app.

Check the sender
Also, he said you should pay attention to the email’s sender. They always come from an @amazon.com address. The only exception is if you have placed an order from a regional Amazon site, such as amazon.co.uk. Confirmations and the like will then also come from @amazon.co.uk.

If you receive a suspicious email, Amazon calls on its customers to forward it to the merchant. At best, the mail should be sent as an attachment to stop-spoofing@amazon.com. If shipping the email as an attachment is impossible, it should be forwarded to this address.

  • source: futurezone.at/picture: pixabay.com
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