Once again, a new scam is circulating, affecting Magenta customers. Press spokesman Traunwieser explains what to watch out for.
An alleged e-mail from Deutsche Telekom with an invoice amount of almost 7,000 euros is currently making the rounds: it is a fixed network invoice for February, even though those affected do not have a fixed network. So how could such high costs have been incurred? However, the invoice amount and the layout of the e-mail are questionable and suggest a scam.
Even if the e-mail raises some questions, Deutsche Telekom is shown as the sender. But beware, even this could be faked quite easily by now. “If you are suspicious, we advise you to do the following: Compare suspicious mails and SMS with messages you have received from Magenta in the past. In most cases, the fake messages differ in design. In any case, always check the sender’s address as well. And last but not least, do not click on any suspicious links. If in doubt, our service team will be happy to help,” says Traunwieser.
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